Terms of Service

Agreement to terms. By accessing or using our website or services, you agree to these Terms of Service. If you do not agree, you should not use the services.
Eligibility. Our services are intended for professional and business use. You represent that you have authority to act on behalf of your organization when engaging us.
Service descriptions. We provide consulting, analysis, and implementation support in areas such as infrastructure, security, and digital transformation. Any specific scope, deliverables, and timelines are defined in a written statement of work or order.
No guarantee of outcomes. We apply professional judgment and industry practices, but results can depend on client systems, third-party dependencies, and operational constraints. We do not guarantee specific financial, security, or performance outcomes unless explicitly stated in writing.
Client responsibilities. You agree to provide timely access to required information, systems, and stakeholders. Delays or incomplete inputs may affect timelines, costs, or deliverable quality.
Acceptable use. You will not use our website or services to violate laws, infringe rights, or attempt unauthorized access to systems. Misuse may result in suspension or termination of access.
Confidentiality. Both parties may receive confidential information during engagement. Each party agrees to protect confidential information using reasonable care and to use it only for permitted purposes.
Intellectual property. We retain ownership of our pre-existing materials, methods, and tools. Client-specific deliverables become yours as defined in the engagement terms, subject to payment and any licensing conditions.
Third-party tools and platforms. Projects may involve third-party software, cloud services, or integrations. You are responsible for third-party subscriptions, terms, and fees unless we explicitly agree otherwise.
Fees and payment. Fees are outlined in the applicable proposal or order. Payment timing, invoicing cadence, and late-fee rules are defined in your commercial terms.
Change requests. If requirements change, we may propose revised scope, pricing, or timelines. Work outside the agreed scope requires written approval before execution.
Scheduling and availability. Delivery schedules may depend on resource availability and client readiness. We will communicate changes promptly and coordinate realistic milestones.
Warranties disclaimer. To the extent permitted by law, services are provided “as is” without warranties of merchantability, fitness for a particular purpose, or non-infringement. Any limited warranties must be stated in writing.
Limitation of liability. To the extent permitted by law, neither party is liable for indirect, incidental, special, or consequential damages. Any liability cap, if applicable, is governed by your written engagement terms.
Indemnification. You agree to indemnify us against claims arising from your misuse of the services, your content, or your violation of laws. We will notify you promptly of any such claim and cooperate as reasonably required.
Termination. Either party may terminate an engagement according to the applicable written agreement. Upon termination, you remain responsible for fees for work performed and approved expenses.
Compliance with laws. Both parties agree to comply with applicable laws and regulations relevant to the engagement. Compliance obligations may include security, privacy, and export controls depending on project context.
Dispute resolution. We prefer to resolve issues through good-faith discussions first. If escalation is required, the process is governed by the dispute terms in the applicable engagement agreement.
Changes to terms. We may update these Terms to reflect operational or legal changes. Continued use after updates means you accept the revised Terms as of the effective date.
Contact for terms questions. If you have questions about these Terms or a specific engagement, contact us using the details below. We will clarify the applicable terms for your situation.

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